Susan Collins

Susan Collins

Community Engagement Manager

Biography

Susan has been with Crossref since 2008 and is part of the Community Engagement Team. She works closely with our global community of small publisher members, focusing on tools and resources that support their specific needs. As part of this work she manages the Global Equitable Membership and Sponsor Programs which aim to make membership benefits available to smaller organizations who often face financial, administrative, and technical barriers. Outside of work she loves long distance running, travel, and spending time with her family and dogs.

Topics

  • Sponsors
  • GEM program
  • membership

ORCID iD

0000-0003-3225-5473

Susan Collins's Latest Blog Posts

Strengthening community connections in São Paulo

Susan Collins, Monday, Apr 13, 2026

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Versão em português

As our global community continues to grow, it is important for us to build and maintain our connections within it. In March this year, we had the opportunity to visit São Paulo for a community event at the Fundação Getúlio Vargas. The content of our presentations is available online. Events such as this provide an opportunity for us to update our members on Crossref fundamentals and developments, and help us better tune in to the varied needs of our communities and learn how we can work together more effectively. This was our third visit to Brazil, with previous events held in Campinas and São Paulo in 2016, and Goiânia and Fortaleza in 2018. 

A spotlight on our community in Indonesia

Susan Collins, Wednesday, Jan 28, 2026

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Click here for the translation in Bahasa Indonesia

As Crossref celebrated its 25th anniversary last year, we are highlighting some of the most active and engaged regions in our global community.

Over the past 25 years, the makeup of Crossref membership has evolved significantly; founded by a handful of large publishers, we now have more than 24,000 members representing 165 countries. Nearly two-thirds of them self-identify as universities, libraries, government agencies, foundations, scholar publishers, and research institutions.

The GEM program - Year Three and program expansion for 2026

Susan Collins, Wednesday, Jan 14, 2026

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As Crossref membership continues to grow, finding ways to help organisations participate is an important part of our mission. Although Crossref membership is open to all organisations that produce scholarly and professional materials, cost and technical challenges can be barriers to joining for many.

Raising the standard: GigaScience Press on metadata and discoverability

Scott Edmunds, Wednesday, Sep 17, 2025

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To mark Crossref’s 25th anniversary, we launched our first Metadata Awards to highlight members with the best metadata practices. GigaScience Press, based in Hong Kong, was the leader among small publishers, defined as organisations with less than USD 1 million in publishing revenue or expenses. We spoke with Scott Edmunds, Ph.D., Editor-in-Chief at GigaScience Press, about how discoverability drives their high metadata standards.

What motivates your organisation/team to work towards high-quality metadata? What objectives does it support for your organisation?

Our objective is to communicate science openly and collaboratively, without barriers, to solve problems in a data- and evidence-driven manner through Open Science publishing. High-quality metadata helps us address these objectives by improving the discoverability, transparency, and provenance of the work we publish. It is an integral part of the FAIR principles and UNESCO Open Science Recommendation, playing a role in increasing the accessibility of research for both humans and machines. As one of the authors of the FAIR principles paper and an advisor of the Make Data Count project, I’ve also personally been very conscious to practice what I preach.

Destacando nuestra comunidad en Colombia

Susan Collins, Thursday, Jun 5, 2025

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English version

Dado que Crossref celebra su 25º aniversario este año, nos gustaría destacar algunas de las regiones activas y comprometidas en nuestra comunidad global.

Durante los primeros 25 años, la composición de los miembros de Crossref ha evolucionado significativamente. De un puñado de grandes editoriales fundadoras, ahora tenemos más de 22.000 miembros de 160 países. Casi dos tercios de ellos se identifican como universidades, bibliotecas, entidades gubernamentales, fundaciones, editoriales académicas, e institutos de investigación.

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